Services

GDM Meets with Farmers in Rural Zambia
GDM Meets with Farmers in Rural Zambia

GDM Consulting provides services that enable your company to grow, develop and measure its Corporate Social Responsibility programmes. Our specialty skills in social responsibility, stakeholder engagement and community investment provide valuable support to every business, and reduces community related risks, delays and grievances.

Social responsibility is about engaging with the context in which your project operates: Key to this, is understanding your stakeholders, their expectations, their needs, and how you can work together for mutually beneficial success of your project. A focus on the non-technical components of your project cannot be underestimated or ignored.

GDM Consulting offers the following services that allow your company to grow, develop and measure its impact and performance.

GROW

  • Gap & Risk Assessments: Preliminary assessments provide a holistic review of your company and where it stands in its social performance, and identifies gaps in organisational CSR capacity. Assessments enable a company to mitigate or eliminate identified risks and proper action plans are developed, as well as reviewing current CSR strategies, Community Investment Strategies, public- private partnerships etc The analysis is often a preliminary step to reflecting on the current status of the company, and provides the foundation for the roadmap to move forward with the CSR strategy.
    Community/Stakeholder ‘Needs’ Assessments: Community assessments provide a holistic view of the community in which a company intends to work in. The assessments build a profile of the community, that communicates the community organisation and leadership structures, as well as the needs and challenges of the community. Needs assessments are critical for social investment planning and provides recommendations for the most needed and relevant social investments.
  • Social Impact Assessments (SIA):  Social Impact Assessments predict the changes and impacts to host communities projects make on their culture and society. The assessment develops strategies for how these can be minimised and mitigated, protecting the both community and company reputation as much as possible. The SIA is strongly used as a basis for CSR and social investment planning and provides the basis for risk and impact-based strategic planning.
  • CSR Management frameworks: Development of management frameworks for CSR, Stakeholder Engagement and Community Investment Strategies, and how these are framed within your company and the different departments. Frameworks outline targets, goal setting, reporting procedures, roles and responsibilities, reporting and compliance frameworks etc

DEVELOP

  • Stakeholder Engagement Strategy: Stakeholder engagements are often used to build a common vision for the operation between the community and the company, and invites valuable feedback from the communities that is incorporated into the operation plans. The strategy enables the community to be empowered and educated to manage the changes that will occur to their environment. The strategy focuses on key messages needed by the stakeholders, and builds the reputation of the Company.
  • Corporate Social Responsibility (CSR) Policy and Strategy: Based on the community and social assessments and the vision of the company, the CSR policy brings together the most important issues for the company to commit to addressing. The strategy then provides a comprehensive roadmap for embedding social responsibility into the way the company does business, from the ground up. Both the policy and strategy are developed with stakeholder input.
  • Corporate Social Investment strategy: Social investments should be aligned to the business interests of the company, and be of priority to the community. Investments bring the most value to communities and the company when they are sustainable, and incorporate people, the environment and economic viability into its design. GDM Consulting provides design and management of social investments throughout the full project cycle, and this includes strategic thinking on capacity building, context and rationale, results measurement systems, development of objectives and outcomes, implementation models, etc
  • Reconciliation Action Plans: Australian companies can demonstrate their commitment to bridging the gap between Indigenous and Indigenous disadvantage through strong and strategic RAP’s. There are four types of RAPs, which can be implemented to reflect the stage where the Company stands in its Indigenous engagement performance. A first stage, A Reflect RAP, clearly sets out the steps you should take to build relationships with Indigenous stakeholders. Committing to a development of a Reflect RAP allows your company to spend time developing relationships, deciding on your vision for reconciliation and exploring your sphere of influence, before committing to specific actions or initiatives. This process will help you company produce future RAPs that are meaningful, mutually beneficial and sustainable.
  • Indigenous/Diversity Engagement and Employment Programs: Establishment, review and implementation of Indigenous and Diversity programs through engagement with Indigenous and diverse employees.Indigenous programs may take the form of an employment program or employment initiatives may be woven into existing employment processes, depending on what works best for the business. At a minimum, the company should have a business case that outlines the program’s rationale and benefits, and sets targets for investment and implementation time.
  • Community education and communication tools: Development of communication tools for stakeholders, community members, customers, clients or Government bodies around the project, company and operational plans. Tailored communications tools including brochures, booklets, community handbooks, advocacy and community information materials are developed with creativity and cultural sensitivity.
  • Training and Capacity Building:  Building the capacity of your partners in the community to implement social responsibility and social investment projects is essential. Training packages include defining key concepts of CSR, steps for successful project planning and management, equitable project selection reporting templates and requirements, financial systems and budgets, monitoring and evaluation skills etc

MEASURE 

  • Reporting, Monitoring and Evaluation: Frame works for reporting, monitoring and evaluation of company strategy, social investments, community perception of Company etc. GRI sustainability reports, annual reports, website content etc
  • Case Studies: Case studies bring projects to life by hearing the stories from local community members in their own words, and human interests stories are usually the most read in sustainability reports, conference posters and website content. GDM Consulting excels at reporting on community investments through  varying communication tools that are relevant to your stakeholders and their interests.
  • Communication tools: Development of communication strategies, corporate information packages, newsletters, fliers, website content, report writing, case studies and community consultations.
  • Alignment to Australia-Africa Mining Industry Group (AAMIG) Guidelines:  AAMIG is a leading industry organisation that represents and supports Australian mining and service industry companies active in Africa. AAMIG aims to enhance the capacity of Australian companies to invest responsibly in African countries. GDM Consulting guides members of the AAMIG on how to incorporate the Industry Group’s guiding documentation into the way the company does business.  Read more about AAMIG here